someone needs to help me my steam that i hold up in midair with plenty of ventilation is burning so hot like a stove top all the way through the screen and buttons and yes I said the screen and buttons get hot to the touch and setting it 2 inches off the table with nothing underneath so also be enough ventilation nothing touching it and it gets so hot like a stove top then the steam deck stops working all together and only get 2 minutes of play time before it stops working all together again and have to restart it every 2 minutes to play I almost want to return it because i can’t play without worrying it going to melt the battery and melt holes through the glass it already to the point my silicone case it somewhat getting to the point where it melting to the body itself please help and yes brightness is all the way down
Your deck is likely shutting off to protect itself from overheating. Sounds like either the fan died or there is no thermal paste on the APU or something weird like that. I would just call steam support. Excess heat kills electronics eventually so I wouldn’t use it at all until steam helps you.