I have a Samsung Note 10+ phone with a badly damaged screen. I want to send it for repair but will need to preform a factory reset beforehand. There are a bunch of logins and secured apps on the phone such that setting everything up everything again from scratch would be a nightmare. Yes, there’s Smart Switch, but that thing is dumb AF. I really want to copy an image of the phone to a PC and restore it exactly as-is once it’s repaired. Is there any support for this?

BTW, please don’t say that there’s not because it’s in my security interests. 😋A copied imaged should be encrypted and only usable of the original hardware. Other operating systems support this.

  • nightbat1707@alien.topBEnglish
    1·
    10 months ago

    can u do manual copy photo/image files from your phone via usb cable?

    plug usb in both phone and pc it should allow access to your file both on rom-sd

  • U8dcN7vx@alien.topBEnglish
    1·
    10 months ago

    Nope, at least not without either root or a replacement recovery neither of which you likely have or want. It should be possible to image a device then restore to the (exact) same model but I only know of LG having provided for it – perhaps many others did as well and I just never heard of it. Alas such an image might not be useful as sometimes the fix a device receives is a replacement that isn’t the exact same model, usually a newer one but now the image can’t be decrypted or can’t operate the device. If you have repair/maintenance mode that will provide the shop with a basic interface that can’t access your data (and hopefully they would not accidentally completely reset the device anyway), but again if they replace it with a refurbished/new device all your data will be lost so you need to find a way to make a backup.