Any experience with this?
I have a 30 month old SD card (Samsung Pro Plus) with a supposed warranty of 10 years. Samsung states here (german: https://www.samsung.com/de/support/warranty/ ) that the vendor (in this case Amazon.de) is responsible for handling those warranty claims.
Amazon.de refuses, as the national regulation of 2 years of Mängelhaftung have passed.
So, is there any way to claim the warranty? It is like Samsung saying “visit to our office on the moon, but that is opened only on Febuary, 30th, and only between Sundays and Mondays.”
I am curious, whether someone knows how to handle this.
Sens a mail to samsungmemory@hanaro.eu or call them. (https://semiconductor.samsung.com/consumer-storage/support/service-center/).
Don’t forget to include the serial number and the invoice.