Current the s23+ is listed at $750 on the Samsung Shop mobile app. Various trade ins are listed at $200, but if applied yield a total of $600 for the phone… the way they justify this is that because the phone is originally $1000, and it’s being discounted by 25%, they take $200 off of the original price of the phone before applying the discount. I.e. ($1000-$200)*0.75=$600. So your trade in is really only valued at $150 by Samsung.

In my opinion it’s shady to advertise the $750 price (after the discount) but NOT advertise the trade in value after the discount.

  • Emotional_platypuss@alien.topBEnglish
    1·
    10 months ago

    Because it’s false advertisement. I reported them to my AG. 2 weeks ago you could get the education discount + the 25% off from the black Friday crap. I was getting the s23 ultra. Total before trade in 719.99. 719.99-600 from my trade in=359.99 like wtf. And to make it worse, after adding it to the cart, It went back to 450 something. I have screenshots and a ticket open for them to honor it but this is something I would expect from some scammers, not them.

      • Emotional_platypuss@alien.topBEnglish
        1·
        10 months ago

        Hey I don’t mind paying for stuff, but if I am being advertise that an item is xxx amount BEFORE trade in, and it shows the trade in for an specific amount I expect it to be what I was advertised. Even worse, the price shown changes when adding to the cart for checkout

    • Vet_tech_girl2010@alien.topBEnglish
      1·
      10 months ago

      Same issues. I tried to apply my first responder discount with the Black Friday promotion and it combined the discounts until I got to the checkout. I was on with customer support for two hours yesterday just for a supervisor to tell me that both offers cannot be combined.

      • Emotional_platypuss@alien.topBEnglish
        1·
        10 months ago

        That’s BS. If they can’t be combined then why it shows right before going to checkout? That’s some extremely shady stuff

    • DoJu318@alien.topBEnglish
      1·
      10 months ago

      How many times did you try? I got the S23 Ultra 256GB for $249.99 with fold 4 trade in and the student discount.

      The savings were $800 trade in credit and $150 student discount which should be the normal way of calculating it. They were also offering a bundle for the tab S9U for free if you traded in a tab S8U which I did.

      But the cart was all over the place, given me different numbers every time I refreshed, first 449 then 399 then finally 249.

      But I do everything through the website, once the app locks a price it doesn’t change.