This is why I don’t believe Google’s pledge of seven years of support for the new Pixel devices. If they don’t care about obvious defects in the display then why would they bother to do full OS updates for seven years?
Why did you think they would extend the updates? The day Pixel 4A was announced the said they would have only updates till August 2023 and they did honour the guarantee and now your disappointed they didn’t update beyond their guarantee.
https://support.google.com/pixelphone/answer/4457705?hl=en
I had a pixel 3 where the lock button broke after 1.5 years of use. It was 2 or 2.5 years old as a model. Google discontinued supporting the parts for the pixel 3 after 1 year according to the Google cust service. I am never buying a Google product again.
I have no opinion on the validity of Google’s pledges on either direction, but wow is this a dumb take. Hardware issues at the point of sale and long-term software support are so fundamentally different that any conclusions like this can be immediately dismissed out of hand.
There probably isn’t a single person below VP, maybe even SVP, who touches both of these areas.
Is it a dumb take? Really? This is the company that routinely kills off popular apps and features just because they’re difficult to monetize. Google gives zero shits about customer service or product support whether hardware or software- all they care about is profit. Supporting hardware longer is bad for android device makers because there is so little profit in making them.
If Google cares so little about their users that they will ship defective flagship devices and then tell people the defects don’t matter when they’re discovered, why in the world would they keep their word on supporting those defective devices for around twice as long as most other manufacturers?
It’s not a dumb take- there’s a pattern to Google’s behavior.
I went from the Pixel 2 to the Pixel 7 Pro (which I loved). I upgraded to the 8 Pro because my wife has an old phone so I gave her the 7. The 8 Pro has been… mediocre at best. It just has a lot of weird issues in apps and things just hang and seem frozen for several seconds. I’ve had to kill apps waaay more often than I should. I blamed it on Android 14 at first but I don’t think that’s the case now. My watch also doesn’t do voice commands with the 8 Pro. It worked great on the 7.
This is why I don’t believe Google’s pledge of seven years of support for the new Pixel devices. If they don’t care about obvious defects in the display then why would they bother to do full OS updates for seven years?
I have a 4A. I honestly thought they would extend the updates. I was disappointed when they didn’t, but I guess I knew what I signed up for.
Why did you think they would extend the updates? The day Pixel 4A was announced the said they would have only updates till August 2023 and they did honour the guarantee and now your disappointed they didn’t update beyond their guarantee. https://support.google.com/pixelphone/answer/4457705?hl=en
I had a pixel 3 where the lock button broke after 1.5 years of use. It was 2 or 2.5 years old as a model. Google discontinued supporting the parts for the pixel 3 after 1 year according to the Google cust service. I am never buying a Google product again.
I have no opinion on the validity of Google’s pledges on either direction, but wow is this a dumb take. Hardware issues at the point of sale and long-term software support are so fundamentally different that any conclusions like this can be immediately dismissed out of hand.
There probably isn’t a single person below VP, maybe even SVP, who touches both of these areas.
Is it a dumb take? Really? This is the company that routinely kills off popular apps and features just because they’re difficult to monetize. Google gives zero shits about customer service or product support whether hardware or software- all they care about is profit. Supporting hardware longer is bad for android device makers because there is so little profit in making them.
If Google cares so little about their users that they will ship defective flagship devices and then tell people the defects don’t matter when they’re discovered, why in the world would they keep their word on supporting those defective devices for around twice as long as most other manufacturers?
It’s not a dumb take- there’s a pattern to Google’s behavior.
My Pixel 6 Pro has been out for two years now, and they still haven’t made shit for progress in addressing any of the problems with it.
I went from the Pixel 2 to the Pixel 7 Pro (which I loved). I upgraded to the 8 Pro because my wife has an old phone so I gave her the 7. The 8 Pro has been… mediocre at best. It just has a lot of weird issues in apps and things just hang and seem frozen for several seconds. I’ve had to kill apps waaay more often than I should. I blamed it on Android 14 at first but I don’t think that’s the case now. My watch also doesn’t do voice commands with the 8 Pro. It worked great on the 7.
Exactly, there are many simple defects/bugs they never fix, pixels are a jokr
Well because an update is just one fix, copied to millions of phones. A new screen is a hardware fix which costs hundreds of dollars per phone.
Not really apples to apples.