Hey all, my new steam deck oled came in a few days ago and i got pretty bummed out when i opened it: The bumper was making a springing noise when touched, even louder when pressed; Trigger was feeling mushy near bottoming out; Trackpad was making clicking noises. Luckily, all of these issues occurred on the left side of the deck resulting in less work for me.
I will give you a fix for each issue if anyone experiences anything similar.
Springy noise from bumper:
Open up the deck and adjust the spring on the bumper. Ive had to take mine out with some tweezers and carefully put it back in. After that, the noise was gone, its that easy.
Mushy trigger:
The trigger was hitting the shell when it was near bottoming out. Grabbed a file and took off a bit of material where the trigger rubbed. Had to redo at a couple different spots but it was fixed in the end. Trigger also made some spring noises, so i took the chance to spin the spring around until the noise was gone.
Finally, the clicking trackpad:
Had to take out the multiple daughter boards to gain access to the trackpad. Be mindful that the ribbon cables have little clamps on them that need to be opened. I took the track pad out and retightened the screws with less torque. Reassembled and tested, and its now working as intended.
I was pretty annoyed initially, but enjoyed tinkering with it in the end. The unit is now functioning flawlessly. Hope this helps anyone having similar problems, but be very careful and take your time with it.
Tags if anyone searches this: Clicking noisy trackpad springy pinging bumper mushy rubbing trigger hitting case spring noise sound
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My 512GB OLED has the same issues as yours.
Right bumber creates a huge springy noise to the point where it vibrates the unit. The left bumper has a subtle click to it.
Oh as a bonus, the right bumper is also super mushy.
My left trackpad is a complete mess. It feels completely different compared to my right trackpad. The rumble only works in the center and outer corners, so when you drift your finger diagonally it will rumble-stop-rumble-stop-rumble, whereas the right trackpad would consistenly rumble as you drag your finger across the pad.
I was contemplating to fix it myself, but it makes absolutely no sense for a completely new device to be in this state.
My original LCD steam deck from launch had similar issues, so it’s amazing Valve still haven’t nailed down these QA issues.
Try typing with them on a keyboard and see if the feel more similar
I had to do a bunch of fixes like this on my LCD deck.
Bumpers making a double click noise when pressed, had to remove foam pads that protect the bumper buttons in case of impact on the newer LCD models.
Trigger scraping shell…had to unscrew trigger ass. and hold slightly in one direction while I tightened the screws back up so it cleared the shell completely when depressed.
Creaky case…replaced backplate.
Creaking/springy noise from trigger…had to go in and just move the spring 180 degrees.
So far my OLED has been perfect. Lets hope it stays that way lol. Sick of having to replace back plates and stuff from the clips not engaging as well as when it was new from opening it up so many times.
This is a QA issue. I’m glad you fixed it but you shouldn’t have had to in the first place is my larger issue especially with a “limited edition” version existing now. The Deck has been in production for a few years now too.
I’m not getting an OLED, I’ll wait for the actual upgrade but I am mostly content with my original. The B button used to get stuck and there’s light bleed a bit but its all functional and nothing is broken right now and hearing things like this does not make me want to rush out $900 CAD to grab a side-grade especially if I have to open up the limited edition one lol.
This is an issue that shouldn’t exist, Valve.
My X button was getting stuck too on the OLED, so they still have those kind of issues.
I filed it down a bit, but surely I was not thrilled with that kind of quality out of the box.
o they still have those kind of issues.
I filed it down a bit, but surely I was not thrilled with that kind of quality out of the bo
Hi there, i am having the same problem with the my X button getting stuck and wondering if there is a video on how to go about filling it down?
also did your x & y buttons makes a rattling noise
Thanks for your assistance.
Ritz
Not that I am aware of.
I just filed the contour of the button very slightly until it didn’t stick. Maybe the same effect with very fine sandpaper.
My original just got a dead pixel :(
That’s insane because my B button sticks and makes a funny noise when used. I’m guessing it’s not a singular problem and more large than expected. I’ve cleaned around it and nothing, wouldn’t mind but my friends buying my LCD and I’ll have to show him the B button 🤦🏻♂️
I had the same problem - took it apart and there was something sticky on the guide tube (is that what it’s called?) that guides the button. Cleaned it up with 70% isopropyl and it was good to go.
Awesome thank you! I’ll give that a go when I get the time, he won’t collect the deck for a couple weeks so got some time lol appreciate the advice brother.
Right side of my deck shell clicks when I put pressure on it (like pressing the right analog down) like one of the clips is busted somewhere. I’ve opened it and tried resetting it like 5 times and it still gives way when I put pressure. So freaking annoying and I hate it.
I RMA’d mine for this exact reason. Was driving me crazy.
I had this problem on mine too and you are correct, it’s the smallest clips closest to the triggers that were broken. I replaced the blackplate with a new one from ifixit.
Had the same issue, also tried resetting it multiple times to no success. I figured out an easy solution. I cut small pieces of black electrical tape that I stuck to the clip portions on right side edge of the backplate. Resetted after that and it feels perfect, solid with no clicking or creaking. I guess the tape closes the little gaps just enough for a snug fit. Hope it helps.
These things are sold for little or no profit, possibly even a loss. You get what you pay for. Really solid quality control would increase the cost by several hundred dollars.
Wow thats some serious downvoting, I regret nothing it is a true statement
Not even close to a true statement.
Quality post. Thanks for sharing.
The trigger is STILL hitting the shell? I had that on my unit 1 1/2 years ago…
Also a guide on how to void your warranty 😂
One note regarding the trigger bottoming out: there’s a bit of foam that the trigger should hit before it hits the PCB inside the Deck. On mine the foam is there behind the left trigger but missing behind the right one. I added several layers of electrical tape to do the same job.
Anyone have issues with there sticks making clicking sounds when moved from the neutral position? Both my sticks do this but the right does it more and louder. If I have my volume at 75 or louder I don’t notice it but in the am playing with volume low it can get annoying. Non of my Xbox controllers do this but my ps5 controllers do something similar.
Both do it, yes. Every slight deviation from neural position is clearly audible. Just the way they are
my 6 month old deck does the springy noise still, only audible when playing non demanding games since the fan is the kicker most of the times
I opened my limited edition yesterday and the left bumper feels mushy or springy/sounds odd. I’m torn on RMA or trying your fix because I’m so stoked to have it. I had the trackpad issue on my LCD deck as well.
I’m genuinely sad to hear these QA issues. I understand it is not completely Valve’s fault but for us consumers, it sucks regardless.
People must’ve forgotten how this also happened to the original LCD Deck.
This is definitely on Valve, they need to guarantee a certain level of quality for these products.
lmao. It most certainly is Valve’s fault. Quality control is no one else’s responsibility but Valve for the products they sell.
I had the exact same issues as OP with my 1TB OLED but was not comfortable opening it up and so started the RMA process. Still waiting on a shipping label since Friday. Disappointed to say the least.
Yeah I’m not doing that shit on something I spent $500+ on. My left haptics seem wonky and I opened a ticket with Valve cause I’m not opening this thing up for a minor issue. But I do want to sort a minor issue considering the aforementioned cost.
Is what I’ve linked below comparable to what you had? I’ve also made the left side of my trackpad better by only untightening the 4 screws behind the trackpad itself somewhat (didn’t dare to touch ribbon cables yet without a guide). You went further and completely fixed it? Also had the clicky left trigger?
This is my topic on it: https://steamcommunity.com/app/1675200/discussions/0/4038101970211430425/?tscn=1700869463
Not completely fixed, sorry. I’ll do the other side today to balance it out. It did get a lot better though
Out of curiosity: you also have the clicky trigger? I still think I’ll live with it. It’s something I never use in games (trigger haptics), and the difference is minimal now. You only really notice it on the keyboard, for instance. Vibrations feel the same left and right.
My 512gb LCD had the same issue with the trigger, right-hand side though. Through enough use I think I just wore away the bit of the shell it was catching on. I think 80% of the issues come from poor molding of the shell which is the same on the LCD and OLED.