Hi team!

All electronics have failure rates, sometimes as high as 5%. I don’t know what the SteamDeck has in terms of PPM, but I do know that if you contact Steam, they will take care of the defect.

Posting your hardware defects here is not doing anything helpful as only steam can take care of the issue. It also is the squeaky wheel syndrome where people are starting to think that most of the new OLED decks are shipping with defects.

Likewise it just creates noise in the sub as it is flooded with ‘my deck has this issue’ and really we should just hear about it if steam won’t take care of the defect.

I mean asking the community for help is more than appropriate, but if it’s clearly a hardware defect, just let steam know and you’ll have a brand new replacement before to long in most cases.

I love Valve’s Steam Deck Globe Room

P.S. The Deck in the image is inside of a globe with Steam Deck’s all around it that exists at Valve’s office. You can see this in some of their video content they’ve published recently.

  • space___wizard@alien.topBEnglish
    1·
    1 year ago

    Hi! This is totally random, but I’m a Valve trivia nut, and I thought you might enjoy knowing more about that Steam Deck globe room. They actually custom-built that apparatus with the intention of holding a DSLR camera in place of each of those decks. Then, you stick an actor’s face through a little panel cutout in the center, and then bam! You have MOCAP for your FACE!