Hey Deckers,
Had the originally had the base steam deck model 256gb. It worked fine with the official dock.
Got the OLED two days ago (the dock did a firmware update) and now it doesn’t project to my monitor. It still charges but thats it.
I tried:
Switching the power source.
switching the hdmi cord.
I put a ticket in with steam like 2 days ago and haven’t heard anything.
posted in the steam deck discord and got ignored.
Any ideas?
Try it without the hdmi cable. Do you get a picture on the deck itself?
Yes. And it charges fine. It just doesn’t go to the Monitor.
Do you have a newer laptop or android phone you can plug into the dock while its plugged into the tv?
Try setting the update channel to beta. It may be a USB detection issue. My external drives would not show up default.
I think there’s an option in game mode display settings to force a lower resolution to increase display compatibility.
Try turning that on and redock.