Just got an ad that the phone is 899 before trade-in.

Scrolled to my phone listed at $300 trade in, expecting 899 - 300 to = 599.

Nope. In Samsung maths it = $674.99

But good news! Educators can get extra discounts, and it says it will apply -$180 for this discount. Expecting 674.99 - 180 = $494.99

Nope again. Right away Samsung lowers the initial discount again from $300 now down to $180 and makes the total = $539.99

But $539.99 is still a great discount on the phone right?

Nope.

Samsung recalculates it again after going to the cart, so now $539.99 = $674.99 before tax, $737.43 after tax.

TLDR: Slimy Samsung app lures you in offering $780 off the price in a 23 ultra, but ends up only knocking off $225 after your trade-in.

  • actuallyz@alien.topBEnglish
    1·
    10 months ago

    It’s definitely a bait and switch. They are trying so hard to attract new customers but don’t want to give discounts. The worst part is Sammy fanboys defending this nonsense. It’s absurd.

  • OCedHrt@alien.topBEnglish
    1·
    10 months ago

    Samsung recalculates it again after going to the cart, so now $539.99 = $674.99 before tax, $737.43 after tax.

    This usually happens if you already bought one which disqualifies you from the EPP discount.

  • panthersfan61@alien.topBEnglish
    1·
    10 months ago

    I’m not EPP and my app shows this deal as well. Same issue with the trade in value though. If I just add the phone to cart it’s $899. If I add a trade in for an s22 Ultra, it’s total is over $300 still.

  • RadBadTad@alien.topBEnglish
    1·
    10 months ago

    I was just in the Samsung Shop app. Saw the Ultra for $899, and it was offering me $600 off for my S22.

    Final price: $501.86

    ???

  • DontWorryAboutMoney@alien.topBEnglish
    1·
    10 months ago

    Felt like a bait and switch, so I reported them to the fcc. Customer service was useless and my Trade in credit was reduced. They say they give you X amount then slap on X - 20-100$

    Samsung Shop app sucks, chat support sent me to order support and back and forth and back and forth. Did not enjoy anything and got nothing done.

  • snowflakesoutside@alien.topBEnglish
    1·
    10 months ago

    The education discount is a % off total price before taxes discount displayed as dollars off. So, it will lower by the amount of trade discount. Not sure what else is going on though.

  • 3BEP6_@alien.topBEnglish
    1·
    10 months ago

    Yep, I even asked the customer service, trade ins are applied to the full price, not the discounted educational one.