Just curious as I want to replace my original Steam Deck before the OLED releases.
Is a Steam Deck safe to sell after performing a factory reset? As in, will the next owner be able to obtain any passwords to my steam account or any other account/personal details?
Thanks in advance!
The support will still answer to the original steam account that it was bought with. Had this with my steamdeck which i bought over a friends account because he was a few months earlier than my reservation and didn’t need it. I didn’t use my reservation in the end but his. When i needed a replacement, the support first answered that i did not have a steamdeck, that it belongs to someone else and they would send it to him. But the original address that we put in was mine, so i could prove that i was the owner and it worked out in the end. But i just wanted to let you know that he be careful when using the support because the serial number is still registered to the ordering steam account.
Pardon me for not checking first but how do you uncouple your serial number from your account? I’m giving my old 256 to a family member. (I keep my 512 bwa.)
I don’t think they offer that service. They will always know from which account it was ordered and it makes sense to keep that info for a while. But if you have an RMA or support issue, you can always talk with them and prove that you are the owner by address, contract or by sending a message from the original byers account verifying the transaction. They are pretty reasonable for a manufacturers support. Also registering is only useful if it is during warranty. If your Deck is out of warranty, whats the problem anyways? Its not that Valve is running an anti-theft service like find my Deck.
Yeah we can prove proof of purchase and all that, but it will be out of warranty come end of November. So an RMA isn’t such a concern. Since he’s really into the newest Xbox games and Windows, he might just chuck it in the closet anyway, which is fine. But he might take to it, who knows. It’s still hands down the best handheld games machine and handheld computer out there.
I have a 512 from that last sale and will eventually get on the queue for an OLED, so there will be three units tied to my account. (I’ll never part with the LCD 512, it’s set up with ~150 itch games for which I scraped the artworks individually, no way am I doing that again).) It’s just unclear to me what, in practical terms, three units on one account means. On the other hand, probably 90% of resales are just factory resets, so at the end of the day, I guess it shouldn’t matter.