I’m not sure what’s wrong with it. Sometimes the screen will come back if it’s at the exact angle it needs to be at, but mostly it’s purple vertical lines. I called apple support, and she walked me through some things. Told me to tilt my screen back after she thought she fixed it, and now it’s just staying purple.

I have an appt tomorrow, but has anyone seen this and can anyone give me a ballpark range here?

  • 4v3ngR@alien.topBEnglish
    11·
    10 months ago

    This is now officially being called “dustgate”. It is caused when dust (or other particles) get into the screen via the plastic cover (with macbook pro). These particles can then settle on the ribbon cable, and when the lid is closed, the particles can push into the cable and cause the tracks to break.

    There has been a recent uptick in reports (on reddit and other sites). I’ll also note that I too have had it happen to my 2018 macbook pro just a few days ago.

    Apple has acknowledged the problem (in that they fixed it in 2021) but have not yet offered a repair program for it.

    I’m currently using my 2018 as a desktop machine, awaiting for the repair program.