This is and was my very first iPhone. As I decided to give it a try after over 10 years with Android. I have never had such a slow and steady failure like this before. Ever since mid July I would completely lose cellular service for 3 or more hours every week. It then happened every couple of days and the it happened every day, so I had to use my S9 Plus as a backup. No amount of updates would work, iTunes restore and DFU would come back with errors and factory resetting inside ios lead to this. Warranty expired in June and I dont have applecare. I looked up what this image meant and it came up as baseband failure, a hardware issue. I wish you guys well but I don’t think I am coming back to iphone anytime soon.

  • RepMajor@alien.topB
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    11 months ago

    You should of taken it in to Apple when you started having the issue - especially when it got to the point where loosing cellular service 3x a week and had to use a backup phone - should of done it after you lost cellular service 2xs total - not weekly - wtf 😂💀

    Why would you ever just “uhhh w.e” it and throw it by the waist side and not go to Apple immediately , especially before the warranty

    As soon as it happened and you weren’t able to do anything about it the very first time you tried to fix it you should of gone to Apple , maybe even after the 2nd time

    Not wait for the warranty to expire , and than say I’m going back to Samsung , Apple isn’t good - you got a defective device so you didn’t really get the real experience of it

    Especially when it’s a defective phone - which this doesn’t happen often

    Apples customer service and support is amazing, they most likely would of given you a replacement phone immediately - you could of just called / texted Apple support- they would of sent you a box and you could of got this resolved

    Honestly, hate to say it , but you neglected the issue and it’s really on you for letting it go that long, and not taking care of it immediately or before the warranty expired - it was a very dumb move, no common sense in this situation whatsoever