Thanks. I’m certainly wouldn’t want to try and upgrade any soldered RAM lol. But HP customer services essentially said it’s pretty unfixable and not worth bothering price wise to even try and fix it so is more about reliability for me if anything should go wrong and I guess I’m trying to work out (as much as anyone can really) how common issues with soldered RAM are.
A desktop would definitely be a better machine overall but unfortunately I just don’t have the space for a permanent set up so I need the mobility of a laptop even if I don’t actually take it out of the house at all! So I’m looking at more of a desktop replacement standard laptop which as you point out, have got so pricey.