Good suggestion, but I’ve done this a bunch of times with no change. I’m thinking tonight I’ll sync one of the remotes to a different TV and check for the problem. If it’s still a there I’ll just live with it. I am able get “up” functionality with the trackpad, but that trackpad drives me nuts so I was looking for a solution. Thanks for the reply.

This happens to me a lot. I use a sound bar with an optical connection to the tv. There have been times when I’ve had to re-plug the optical connection as well as the remote reset. I’m thinking my issue might start with a bad connection, not sure.