Yah nothing works for me either. Just jumping through their hoops until they get me to send it in.

Seems like a massive oversight, hopefully someone at valve takes notice. This got at least a dozen people from posts I’ve found recently. Probably many more that haven’t specifically taken this issue to reddit.

I have wired keyboards but no dock :/

Any solution to this?

I’m having this exact issue right now. None of the selections seem to work. It’s completely stuck. However, I don’t even have an SD card. I used the deck yesterday with no issues, and then this evening it’s in this state.

Thank you so much for posting this. I was literally just a few days shy of being able to get a refund (16 since delivery now) and was rejected. The extremely short notice, combined with the recent news that they specifically weren’t updating it is ridiculous. You can play semantic games all you want, but the rep that theverge spoke to absolutely knew a refresh was coming, this is a crazy lie of omission, and I REALLY thought better of valve.

From where I am sitting, this situation is actual garbage and I am feeling really burned. I really hope they address this. This anti-consumer BS was not expected from valve.

Performance has been shown to be improved by the early reviewers. Additionally, temps are way down too. This means the savvy users can get even more performance gains.

I literally unboxed mine 12 days ago, but because it arrived 15 days ago, I’m screwed. I literally pulled the trigger on the RECENT news there would be no updates. This is a very serious lie of omission. I’m really not happy about it, and I, until now, thought better of valve.