I’m nervous if I ever need my samsung phone fixed. All these horror stories. I love my samsung more than my old iPhone, but the customer service for samsung is worrisome. Apple definitely had the best customer service. To be fair, I have an apple store near me so I went in with a phone that had a huge glob of dead pixels and they just decided to give me a “new” refurbished phone same day.
I just switched to android from years with apple and I’ve got to say. Apple is a bit better, just because everything runs SO smooth and faster and I didn’t really have to worry about getting viruses. But other than that samsung is amazing. I love my samsung and don’t see myself switching back to apple. Unless they do something different with their phones for once.