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Joined 1 year ago
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Cake day: October 25th, 2023

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  • Unfortunately I’m beginning to feel that their business model and ability to support the device is compromised by the “value stacking” of trying to create an ethical phone that’s also repairable. It’s expensive (because of the ethics) so we have high expectations, those expectations are compromised by features inherent in the repairability, and they’re not able to devote the staff necessary to support the device. A focus just on repairability with off-the-shelf components would have resulted in a more reliable product that can be supported better, better parts availability, a cheaper device, and a fair part of the positive impact.