• 0 Posts
  • 1 Comment
Joined 10 months ago
cake
Cake day: November 27th, 2023

help-circle
  • I’ve had this exact same issue! The Anker 6-in-1 causes the power to cut out immediately on the OLED deck. Interestingly, this happens only if there’s no power provided to the USB-C PD passthrough port on the hub - If there’s power going through it, it’s fine.

    If the hub is connected while you try to power the thing on, it usually crashes partway through the BIOS boot, and if you keep trying, you get the red flash on the power LED that indicates the battery is empty, even when it isn’t.

    My assumption is that the OLED deck thinks the Hub has power to provide over PD, and switches the power draw from the battery to USB input. Then, since the hub doesn’t actually have any power, the deck immediately powers off with a hard crash.

    I’ve tried going back and forth with Steam support on this, their suggestion was to reimage the deck, which didn’t help. I’m hoping this is a BIOS issue and not a problem with the new charging electronics on the OLED deck, since the former can be patched while the latter probably can’t.