Wow! Thats awesome, maybe that’ll help get traction.

The only thing I would want to add on to that is that my phone is still in a broken state.

A fellow former Samsung user (left Samsung for similar reasons to me) and current pixel user that’s a friend of mine is looking at switching to iPhone as well over modem issues. Its a shame because I was looking at moving to Pixel. But after hearing of the modem issues and seeing that the only authorized repair dealer was the same one that was authorized to fix my Samsung I’m gonna have to say no.

While your not wrong, it is a Samsung partnered shop and Samsung holds some responsibility.

Tried that, so far no luck.

US correct, I tried Twitter/X but no dice so far. I’ll try Facebook soon.

While I agree that a certain portion of responsibility is placed on the shop a certain amount needs to be placed on Samsung, this was a Samsung partnered shop and Samsung made no effort to help fix this or make it right.