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Joined 11 months ago
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Cake day: October 25th, 2023

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  • Ya their support is just so bad…they promised me a replacement too, then as time went by, oops none in stock and no idea when they will get more. I say “it’s an s23 ultra, the best flagship device for Android and you have none in any color, any ram/storage”? They say no. I ended up calling my carrier who said they would take care of me np because of how horrendous Samsung was. I’m not mentioning all the other crap of sending my phone in two times, taking it to a ubreakifixit who confirmed my phone was broken but both times Samsung techs said nothing was wrong.

    Just a nightmare.