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Joined 1 year ago
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Cake day: November 20th, 2023

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  • I can confirm with my anecdote.

    Posted this, but basically two dead pixels. Confirmed that the supplier is BOE. The pixels are stuck on purple/violet and one is on the top left while the other is on the right side. I would have never noticed them if I didn’t check and honestly in normal usage, the pixel density of the screen is high enough (plus my deteriorating vision) that I can’t see it if I’m not trying to find it.

    I would have been perfectly ok with proceeding without a RMA but Valve stepped up and proceeded to start the RMA process without any fuss.

    Wondering how they will handle this situation though in terms of replacements. I wouldn’t put my money on them replacing each deck with a Samsung display. If it’s a replacement deck, it’s possible to also have a BOE display again with the potential of having even more stuck/dead pixels.

    Hopefully not.