before considering replacing a module, check if all connections / connectors are solid and in place. i bet a lose connector causing a short could cause this issue.
Which phone are you talking about?
I guess the FP4. Honestly, a lot of the stuff you describe didn´t occur with my fp4, so either you´re unlucky, or I´m lucky.
on A12, hotspot and tethering did work, iirc. screen going just black didn´t occur. Sounds like an app interfering here, honestly.
a13 - works without a problem, didn´t brick it. but you´re not the only one reporting this issue, so it would be interesting why A13 works for some, and not for others.
5G i can´t test anymore, because i terminated my 5g contract; was simply not worth the money and battery drain.
speakers don´t rattle… are they loose?
support on technical issues is bad, thats true. i HOPE it gets better again after the initial workload from the release of the fp5 is down a bit.
after all, why don´t you save your data, do a complete reset and try again OR switch to another brand if you´re that unhappy? you can always sell the fp4, they still fetch a good amount of money used.
til I started a hype. Yay! 😎