Power button issues (google it) are a major flaw.

all I want is to be able to continue my normal usage of this product.

Don’t count on them to do the right thing. They are a money grubbing company who doesn’t care about your problems. Demonstrated over and over.

Such a greedy company.

Good choice, I’m glad you found something that works for you!

Rm2 is pretty fragile. Check the power button brick issues with a search engine and consider before choosing

No, that’s not natively supported

Does not work well with icloud at all.

The handwriting to text is less than stellar for sure. For some, it works flawless, but seems to be a common issue for many still.