After the update, when I make or receive a call, the screen goes white then has a popup that says “Phone keeps stopping”, “Call keeps stopping”, or “CallBGprovider keeps stopping.”

I was able to install the google phone app, so I can make and receive calls now, but I would like to use the samsung one. Anyone know of an easy fix. I already cleared the cache of Phone, Calls, and CallBGprovider and it didn’t fix it.

  • Terizent@alien.topBEnglish
    1·
    10 months ago

    I tried uninstalling Secure Folder and it fixed the problem for a couple hours. Then the problem came back!

    • kcnetter@alien.topBEnglish
      1·
      10 months ago

      After I “uninstalled” the app it still showed up, but I was then able to disable it. Did you make sure it didn’t still show up, or if so to disable it? My issue hasn’t come back…yet anyway. I did also uninstall Call Protect.