Purchasing steam deck was an experience I would like to forget. But now shipping is equally messed up.
I mean delivery estimate of 3-5 days is bad to start from. I live in the UK and maybe Amazon spoiled me a bit but these days I expect things to get posted next day for delivery a day after. Especially expensive items.
Steam delivery updates are borderline useless. My current status is “shipped” since Tuesday…it’s 5th working day today. So they failed even on their own bloated estimate. Looking at Reddit it seems there are many others in a similar situation.
If it was a random guy from eBay sending a deck somewhere from the middle of nowhere I would understand…but ffs this is a multimillion dollars corporation with almost unlimited resources that has done similar things in the past.
Steam get your act together! Reputation is not easy to fix.
NGL I’d be upset too if my deck hadn’t arrived before a holiday. I ordered a retroid pocket 2S for my birthday but at the last minute I got bumped to the back of the line and had to wait 2 weeks before I got it. I also agree that some shipping services are pretty ass.
That being said, nothing you can do now but wait. Getting upset unfortunately doesn’t do anything but give you a headache. Take a breather and carry on. You will get it sooner than later and when you do it’ll be worth the wait, I promise you that.