My new LE OLED Deck has a few red sub-pixels that are dead, and I’ve seen reports around this sub of others with similar issues. It almost seems like it is being mentioned more for specific models. So, I’m curious…. If you got a new Steam Deck OLED what model did you get and how is your screen?
If you haven’t checked and don’t know how it is pretty easy. Just go to desktop mode, install and open Firefox, then go to this website to check:
That’s generally how RMA works for any device
But valve CS isn’t like ordinary CS.
So u think they’ll be sending out steam decks before they get the faulty one? Wouldn’t that open them up to fraud?
Usually companies put a hold on your credit card when cross-shipping a replacement, which gets removed once they receive the returned device.
That kind of implies your product isn’t broken and need an rma though.