My new OLED came in, it’s my first Deck, but unfortunately I’m struggling with the upper USB-C port. The device charge normally, but not a single USB accessory is working. I tried a type c drive that come with an LED and it does not power up, a type-c SD adapter and it does not give any sign of life, same with my USB-C keyboard. I discovered that the deck will eventually turn off the port when battery drops after 45%, but I also tried charging it up and it does not help. If I have to send this back I’ll get depressed

  • Sabrewings@alien.topBEnglish
    1·
    1 year ago

    It’s been reported a few times. The issue seems to be that the USB-C port doesn’t provide power when acting as a host. Using a powered USB hub everything starts working correctly.

    It’s likely a software issue in firmware and will be fixed.

    • mm0nte@alien.topOPBEnglish
      1·
      1 year ago

      Thank you, it’s heartening. When you say it has been reported and that’s firmware you mean lately and on the OLED only? Because I looked up and did not find much. And do you know if using a powered USB hub “wakes up” the port permanently so that later it can be used without the hub?

  • GokuMK@alien.topBEnglish
    1·
    1 year ago

    My OLED usb c port won’t work with any device but if I connect usb hub, even without power - everything works fine. Very weird issue, but looks more like software than hardware.

    • mm0nte@alien.topOPBEnglish
      1·
      1 year ago

      Well this is even stranger, wonder if there is anything we can try in the shell to fix it. I will investigate with an hub, I currently don’t have one with myself because I have it at my office, but I also tried a drive through USB-C to A adapter and nothing.