Hello all! I am seeking other people’s opinions on this topic.
I (25M) bought a Samsung S23 Ultra back when it came out last year. Recently, the screen stopped working - Not due to user error. I sent it in to a local repair shop that is Samsung repair certified to get it fixed under warranty. They fixed it and it works like new, but is no longer water resistant.
I have Samsung Care +. For those of you who don’t know what that is, is that you pay a fee, either monthly or when you buy a phone and it offers free repairs for accidental incidents, loss and theft protection (with a deductible) to get a new phone.
My question is, now that my phone is no longer water resistant after the repair, which I use on a weekly/monthly basis to take pictures underwater (I go on vacation a lot), should I request a new phone so that I can use it to it’s full extent? What would you do?
Something doesn’t make sense here with your repair. Samsung authorized repair shops have to do water proof testing after they complete the repair, and they cannot release the device until they verify it’s water proof sealed. Samsung would not authorize a repair center if they do not have the capability to water proof and test the devices after fixing. It’s literally a requirement to become a Samsung authorized repair shop.