Arrived today. Plugged it in using official charger… Nothing. Held the power button… Nothing. Left charging for 6 hours… Nothing.

I’m assuming dead on arrival. Anything I should check first before contacting support?

Gutted

  • grnr@alien.topBEnglish
    1·
    10 months ago

    I screenshotted this from another thread, maybe worth a try:

    valve employee yesterday:

    • With the unit off (in your case, duh), hold the VOL- and the Quick Access Menu (AKA (…)) button down. Quick press the power button. • You should see the power LED blink a few times • It may take a minute or two, but you should see a boot after that

      • grnr@alien.topBEnglish
        1·
        10 months ago

        Glad I could pass on the help! Mine arrived today and has been smooth sailing but I was soaking up little bits of info like this on the lead up incase of any issues!