First they have the audacity to mail a broken used jet bot to my parents instead of a new one that I bought several years ago, and refused to replace it. Their customer service sucks, and finally after a month of fighting they sent a label to mail it back for them to repair. A month after that, the same broken unit gets sent back to my parents with a sticky note saying they can’t fix it. Never got a refund from Samsung (but I sure as hell filed a CC dispute).

Today, I was toying with the idea of upgrading the s22 ultra to s23. When you trade in the price magically increases $200 as they lower the educational discount program from $300 to $100. Why has Samsung turned into such a shifty, scummy company?

https://ibb.co/frLQTcm

https://ibb.co/XZyT4DR

  • sometin__else@alien.topB
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    10 months ago

    … because the discount is 25% of the purchase price AFTER trade ins. Its not a flat dollar discount, its a percentage based discount. The lower your purchase price, the less the discount. That’s how percentages work.

    If your purchase price after discount is $400, then your discount is only $100 (25% of $400)
    If your purchase price after discount is $1200, then your discount is $300 (25% of $1200)

    Samsung might be a shitty company, but all your example shows is you are really bad at math and understanding how the discount works.

      • sometin__else@alien.topB
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        10 months ago

        the x amount is calculating based off what the cart total is…if you look up what the “Samsung Education Offer” is, its 25% off after all discounts and promotions.

        • Radaysha@alien.topB
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          10 months ago

          Sure yeah, but they still could have written 25 % in the banner on the top. Because that’s what it is.

          I wouldn’t call it outright scummy though, just not optimal design.

      • Phatsam1987@alien.topB
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        10 months ago

        Based on this logic I can buy galaxy buds for $100 and they should pay me $200 to make up my $300 discount