• Irregular_Person@alien.topB
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    10 months ago

    A cellphone not working as a phone isn’t a “wait for months for beta testing” sort of problem. It’s a “send out a bulletin and hotfix” sort of problem. I was missing calls about family members having an accident and being transported to the hospital on a phone that shows full goddamn signal. Then I was treated as if this was some novel issue that they’d never heard of before, and they were “confident” that just resetting my settings would fix it forever. And if it didn’t, maybe there would be a warranty option. But suddenly, when I spent a couple hours of my time factory resetting my phone, setting all my apps back up, then confirming the issue in multiple ways - only then is it a known issue, not a warranty cause, and I just need to live with it and see if future updates fix it.
    Frankly, right now even if I had the thing back and working I still wouldn’t recommend someone buy a Pixel based on the support experience.

    • RUMD1@alien.topB
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      10 months ago

      And you are right, I’m not saying you aren’t… Just saying that the latest betas fixed an issue specific to this, and apparently, it works.