is it possible to use https://www.jscreenfix.com/ to fix stuck pixels for my OLED? I already put in an RMA request. I am using it at the moment on a purple pixel that is in the middle of my screen.

  • Dark3nedDragon@alien.topB
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    1 year ago

    No, use Firefox to do a search for ‘dead pixel test’, and then go through it.

    If you have purple on a white screen, that means that you have the red & blue working, but not the green (unless both are stuck). You’ll be able to tell based on what happens with the dead pixel test.

    On the green background, if a black dot appears, you have a dead subpixel. Unless it also appears on the red & blue screens. It is possible that it is a stuck pixel, just kinda unlikely. It could also be multiple dead subpixels, but purple is probably red & blue either stuck together (somewhat unlikely), or that green is dead, which is somewhat common at this point.

    Rate of issue? Who knows, could be 50%, could be 1%, impossible to say. All I know is a lot of people with the LE have a dead green subpixel it seems.

    • hellojayare@alien.topB
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      1 year ago

      Follow up question on this info: I’ve got a single pixel issue. On the white test screen it appears purple/red and on green test screen it looks black. On red and blue test screen it’s not there at all. Do you think it’s dead or stuck?

      • Dark3nedDragon@alien.topB
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        1 year ago

        That’s dead for sure.

        Up to you if you want to do an RMA or not, I would generally recommend doing so as this is not a cheap device.

        You need to take a picture of the pixel though zoom in (a lot, you should be able to see the pixels), I would take one of it on a green background and another on the white. This needs to be submitted alongside your RMA request to Steam so that it will be approved w/o delay.

        On the green it is black b/c the green subpixel is dead (blue & red are off). If it was stuck, it would show on the other two screens too. To form white it mixes all three colors…so if one is missing it’ll form a dot that isn’t black (which would require the absence of colors), but will form one that is a composite of the other two.