Hi team!
All electronics have failure rates, sometimes as high as 5%. I don’t know what the SteamDeck has in terms of PPM, but I do know that if you contact Steam, they will take care of the defect.
Posting your hardware defects here is not doing anything helpful as only steam can take care of the issue. It also is the squeaky wheel syndrome where people are starting to think that most of the new OLED decks are shipping with defects.
Likewise it just creates noise in the sub as it is flooded with ‘my deck has this issue’ and really we should just hear about it if steam won’t take care of the defect.
I mean asking the community for help is more than appropriate, but if it’s clearly a hardware defect, just let steam know and you’ll have a brand new replacement before to long in most cases.
I love Valve’s Steam Deck Globe Room
P.S. The Deck in the image is inside of a globe with Steam Deck’s all around it that exists at Valve’s office. You can see this in some of their video content they’ve published recently.
If the mods were worth their salt, they’d get rid of the redundant shipping and defect posts, but of course, they won’t.
It’s the inconsistency of what they remove that frustrates me.
Yeah, they’re extremely inconsistent. They also have a habit of deleting cristism of them, no matter how tame.
Agreed, it’s definitely a mod issue. Nobody wants these content and yet here we are
In their defense, if they delete posts about defects or shipping issues they’re gonna get a bunch of angry redditors screaming about censorship and shilling for Valve and whatnot
Maybe, but the keyword here is redundant. There’s just no need for multiple threads, every day, for known defects.
Agreed. We need “my oled steam deck sucks” and “my oled steam deck is great” megathreads… let those two threads battle it out.
FWIW, I think the recent changes with regards to Reddit’s APIs have made moderation a lot harder, since third party tools that mods relied on no longer work.
I could be wrong, but that was a big part of the discussion around the API pricing changes at the time they were announced, not sure if anything changed substantially about Reddit’s approach to pricing since then, but I do feel like this sub has become less well-moderated since around that period.
They desperately need an OLED defect mega thread with a Google doc/poll to try and keep it all contained. Plus it would be a much more useful resource for people looking for defects to check for themselves.
They also need an OLED unboxing mega thread. Not having those two things has turned the sun into almost entirely those two posts for the last week.