Hi team!

All electronics have failure rates, sometimes as high as 5%. I don’t know what the SteamDeck has in terms of PPM, but I do know that if you contact Steam, they will take care of the defect.

Posting your hardware defects here is not doing anything helpful as only steam can take care of the issue. It also is the squeaky wheel syndrome where people are starting to think that most of the new OLED decks are shipping with defects.

Likewise it just creates noise in the sub as it is flooded with ‘my deck has this issue’ and really we should just hear about it if steam won’t take care of the defect.

I mean asking the community for help is more than appropriate, but if it’s clearly a hardware defect, just let steam know and you’ll have a brand new replacement before to long in most cases.

I love Valve’s Steam Deck Globe Room

P.S. The Deck in the image is inside of a globe with Steam Deck’s all around it that exists at Valve’s office. You can see this in some of their video content they’ve published recently.

  • manafount@alien.topBEnglish
    1·
    1 year ago

    It’s a universal cycle. A big name product/game/movie/whatever gets released and it becomes An Event™. People get excited and want to be part of it because our brains are wired to crave community. We have an experience with the thing and go to seek out others to share and amplify that experience. At that point one of two things happen:

    • We find others that had a similar experience, and we we feed off the positive feedback loop until we look silly.
    • We find others that have a different experience, and the cognitive dissonance is painful to us, so we lash out at them.

    It’s ok to like something. It’s ok to not like something. It’s ok to enjoy just being part of something even if you have no strong feelings about the thing. It’s all normal and valid. Just don’t confuse that dopamine rush for your actual identity, and don’t attack other people who don’t have the same experience.