I recently bought a HP Victus with 16GB RAM, Ryzen 5, and Nvidia Geforce RTX. It’s identical to the one my friend has and hers works super well so I assumed mine would to. Yet within the first day, it still lags with everything. I don’t understand why. It’s a gaming laptop designed to be fast yet it isn’t meeting any of the expectations, even though my friends does. I haven’t done anything besides download Google and Steam, so it can’t be having issues with storage. I did all updates, tried restarting, etc, yet it still has issues. Please help as I don’t want to return it.
Lagging as in going lower frame rate in games than you expect or just not responsive in general tasks? Depending on what it is, my friend did have this problem just on normal daily tasks and I had him open the Omen software that the device came with and switch the mode to performance mode. Turned out it was set to silent. (if you have the GTX 1650 gpu it will not have this option). If doing this doesn’t fix it, check the task manager to see how much RAM is being used up, if that’s the issue you should find what’s using it up.