So long story short, my gf bought me a steamdeck for chirstmas, but she accidentally put the wrong address and it got delivered to the neighbor across the street. When I got the package back from them, the box was already opened, the deck powered on and signed into a steam account, and the plastic twisty for the power cable was already removed and lazily put back on. Amazing neighbors, I know, but besides that I need to know if I actually got everything back from them or if I’m missing anything.

All I have is the deck itself in the carrying case with the charger. Zero packing whatsoever. Plus I have no idea what model it is, so I don’t know if she splurged for the higher tier model that came with the steam profile exclusives or not(not that it matters at this point).

Its crappy that this christmas surprise was ruined, but if I know I’m not missing anything important, then I’m just going to factory reset the device and just act like I didn’t know I got a new deck until then. If there is things missing then I don’t really know where to start but I’m sure I’ll figure something out.

Thanks everyone!

  • eyewasonceme@alien.topBEnglish
    1·
    10 months ago

    Can you check the serial number of what was dispatched compares to what you have just to ensure its the correct one?

  • vic1ous0n3@alien.topBEnglish
    1·
    10 months ago

    How did you get it back though? Did they return it or did you have to find it first?

  • thejoshfoote@alien.topBEnglish
    1·
    10 months ago

    U should just go open there mail. Next Amazon box whatever that shows up and return it used no matter what the item is lol

  • AnonymousFartMachine@alien.topBEnglish
    1·
    10 months ago

    My blood would be boiling – this is such a violation on their end and I wish you could hold them accountable in some way. There is a certain joy in opening brand new things and they got their grubby hands on your Deck before you did – thankfully they didn’t scratch or damage it.

  • obiwanbob@alien.topBEnglish
    1·
    10 months ago

    We all wanna know…what excuses did the neighbors give that they opened the package? Instead of realizing it wasn’t for them and contacting delivery, what did they come up with to explain that they turned it on and began using it like they made the purchase?

  • megas88@alien.topBEnglish
    1·
    10 months ago

    So I will say I’m very happy you are happy with your new deck. I know the situation was very immediately frustrating to piece together everything but if something like this ever happens again, just watch an unboxing video and you will get a very methodical play by play on everything the product comes with.

    As for the model? If it’s an oled, literally all you have to do is go near a light source and see if you can see a full reflection of the light in the screen or if the screen is still fully visible without reflection. If the former, it’s the 512gb oled. If not reflective, it’s the fancy 1tb model. If it’s not an oled, same thing applies to the 1tb oled but it’ll have 512gb storage instead of 1tb. All the others vary only in storage and can be found in the storage settings on the deck.

    Enjoy your early Christmas my dude and also enjoy any and all time with your amazing GF. You may be able to customize that deck inside and out, but a GF like that is perfect just the way they are cause they wanna see you happy.

  • NotAnADC@alien.topBEnglish
    1·
    10 months ago

    Are you friendly with the neighbor? Like did they see your name and go “oh I’m gona take this”.

    Or did a random person get a random $400+ device and get really excited, then give it to the rightful owner when requested?

    I guess it depends where you live? If you live in an apartment building maybe you ask around to see if the name is of anyone in the building?

    But you said across the street. Idk it doesn’t really feel like the neighbor did anything wrong here from first glance.