I just got my Steam Deck in the mail and I think I might be in over my head. I purchased madden 23 on the steam store on my deck and can not get it to play at all. I’ve tried different videos of downloading the EA app but once I have the app, it still won’t let me access the game. I’ve also tired Lutris and Heric with no luck. At this point I’m desperate and need help. I’ll be answering questions below!
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A good place to start (aside from steam itself) is to search on the protondb site. This will provide a good bit of details regarding the games functionality and caveats. https://www.protondb.com/app/1760250
You can go through the motions with different proton versions or lutris, but it would help people diagnose if you can explain what has been done and how far you’ve gotten.
If I were you I’d probably just refund it as soon as possible, if it’s still possible - to save myself from having to deal in EA and their launcher in any way, shape, or form.
It’s already difficult on Windows and with Steam Deck/Proton it’s only gonna be even harder to figure it out, assuming if it’s even possible.
But a lot of the time it just won’t work, especially when a game has anti-cheat.
I purchased madden 23 on the steam store on my deck and can not get it to play at all.
Okay. Since you bought it on Steam, you shouldn’t need to use things like Heroic, Lutris, adding EA app as a non-steam game, etc. Steam *should* be handling all of this stuff for you automatically. Heroic and Lutris are for non-steam games. (Well, Lutris can also handle steam games too.)
So what is specifically happening when you go to play after you downloaded it from Steam? Is it just loading for a bit then closing? Is it loading but giving you a blue-black box instead of a game? Is it giving you a “compatibility tool failed” message?