The chat version of it has been really bad. We had our national flag carrier Finnair try that. They used foreign reps through a translation service. The outcome was so bad it caused them a PR disaster after screenshots of completely nonsensical stuff emeged.
The chat version of it has been really bad. We had our national flag carrier Finnair try that. They used foreign reps through a translation service. The outcome was so bad it caused them a PR disaster after screenshots of completely nonsensical stuff emeged.