I already submitted a support ticket for this, but I was curious to see if anyone else ran into this problem:
Just received my AMD board order, and the board swap went great, except for I cannot get the new Wi-Fi card to work properly (or the old AX210 I was using either). I had already installed the Wi-Fi driver per the instructions on the support page, and I installed the full driver bundle once the board was swapped, and while Bluetooth connections work just fine, the Wi-Fi adapter is nowhere to be found. It doesn’t appear in the Network Connetions control panel, it doesn’t appear at all in the Device Manager. There was some visible damage to the RZ616 card in shipping (I can provide pictures as needed) in that the metal shielding on top of the card was dented slightly, so I swapped back in the Intel AX210 I was using previously, as other users have stated that they have that card working as well. Same results: Bluetooth works just fine, but no Wi-Fi adapter is present anywhere.
At this point, I wondered if it was software. I have tried a clean Windows 11 install with the driver bundle, and I have tried a Debian install as well. Same results. Any other steps I should take?
A bit stumped other than maybe the board I got was DOA for wi-fi? Wired network adapters work fine.
On a side note the AX210 is fully compatible. If neither card is working there is a issue. Double check the card is installed correctly and reseat it to be sure. Then head to bios and make sure WiFi isn’t disabled there.