I do not have much to say; I just think System76 does good work. I really appreciate the technical support (the few times I’ve needed it). I very very much look forward to when they release their own laptops (instead of Clevo which, to be honest, are fine).
I have a Lemur Pro (9) and the damned thing just works. Non-stop.
Keep up the good work, folks. I don’t expect perfection, but what you have been doing is very very good. And your friendliness to right-to-repair pushes me to being a loyal S76 customer.
I switched to Starlabs and the quality is a million times better… I’ve publically derided System76 because their support was awful, my lemp9 was constantly locking up, shipped it back to the US at considerable cost, got it back with missing screws, broken trackpad and the issue still existing… Trying to contact support I was basically passed around and spoken to in unprofessional ways. https://github.com/pop-os/linux/issues/45 is STILL a underlying hardware issue they just found a workaround.
The developers also like to really be nasty to the developers of the software they make their money off (Gnome, Ubuntu etc) I think they have a really bad attitude as a company and after finding out what the 76 means, I hope they go bust and disappear.