Just got the new iphone 15 Pro Max a week ago. I can’t get any images from certain phones/people I guess. I had a Galaxy s22 traded for the new iphone 15 pro max. my friend and boyfriend still has the Galaxy s22 and I can’t get images from any of them I receive messages just fine it’s just images. I have done all the necessary steps been to Verizon twice and called Apple support. Has anyone else had this same issue??? if so please help!! I have tried absolutely everything.

  • Financial_Screen_351@alien.topBEnglish
    1·
    1 year ago

    If you’re using iMessage to send or receive texts and images/videos this could easily be the reason, especially if your friend and bf are using their default texting apps on Android.

    If you and your friends all switch and use the same 3rd party messaging app (like WhatsApp), this should solve the problem on both ends.

  • Third_X_the_A_charm@alien.topBEnglish
    1·
    1 year ago

    Try going into your settings, under messages, and make sure MMS Messaging is turned on. If so, turn it off and on again, try restarting the phone.