Is this standard or did I get lucky ? I brought in my phone to get the battery replaced and was told that while fixing it they accidentally stripped the screws. The genius offered me a brand new iPhone for the price of a battery repair. My phone has never had apple care and is out of warranty.
It’s normal. They don’t force fix anything. They have a QC after repair. They had replaced my dad’s iPhone 7 and his 11 as well 😅.