RF23J9011SG issues over past 5 years. Thank God we purchased an extended warranty. 11 icemaker visits/ fixes. Samsung is making a lame offer of $500 off of a new appliance from Samsung.com. How do I get what’s fair? Anyone here had a better outcome?
RF23J9011SG issues over past 5 years. Thank God we purchased an extended warranty. 11 icemaker visits/ fixes. Samsung is making a lame offer of $500 off of a new appliance from Samsung.com. How do I get what’s fair? Anyone here had a better outcome?
Here’s a tip, never buy Samsung appliances. If I was you, I would email their CEO in this situation. I would also post this as many places as you can, be it Samsung forums, Twitter, Facebook, etc. which hopefully annoys them till they give you a fair compensation (free replacement in your case).