Phone tech here (Not an Apple genius) - Yes, someone stuffed up in the process so lucky you, you get a new phone :D.
I have been in the industry for about 11 years now, these things happen. Things get a little more complicated when you can’t just replace some ones phone on a whim like Apple can. We have had to replace a couple of devices over the years because nobody is perfect and sometimes there are problems that come up that were not predictable. Good to know that this happens to the… “Experts” as well lol
Phone tech here (Not an Apple genius) - Yes, someone stuffed up in the process so lucky you, you get a new phone :D.
I have been in the industry for about 11 years now, these things happen. Things get a little more complicated when you can’t just replace some ones phone on a whim like Apple can. We have had to replace a couple of devices over the years because nobody is perfect and sometimes there are problems that come up that were not predictable. Good to know that this happens to the… “Experts” as well lol