I know I’m late but as others have said it’s a scam. Go through ebay. At least where I am, UK, the seller HAS to cover the cost of return either with a prepaid label or at the least, sending you the funds to buy the label. If they fail to do that, they can lose both the item and the money if it’s long enough.
Open a return as it being damaged or not as described. They have 3 full business days to cover the return, afterwhich you can escalate the case where itll go on hold for 5 calendar days and give the seller their last warning to send you a return label or you’ll get refunded regardless
I know I’m late but as others have said it’s a scam. Go through ebay. At least where I am, UK, the seller HAS to cover the cost of return either with a prepaid label or at the least, sending you the funds to buy the label. If they fail to do that, they can lose both the item and the money if it’s long enough.
Open a return as it being damaged or not as described. They have 3 full business days to cover the return, afterwhich you can escalate the case where itll go on hold for 5 calendar days and give the seller their last warning to send you a return label or you’ll get refunded regardless