I used to work there, their biggest problem internally is there’s no real process for issue resolution. When partners (like Microsoft) reported issues with our CPUs/APUs/GPUs (not the semi custom folks like XBox), there was a lot of finger pointing to everyone else, and shrugs as to who to talk to, while at Intel and NVidia, it was a very definitive process which helped a lot to track and resolve issues.

Elden Ring on MacOS!!