Just received my OLED model today and trying to move some files from my old Deck to my new Deck and the new one isn’t recognizing my USB drive. The old one still recognizes it when I plug it in but the new one won’t. Tried restarting, formatting etc. Any idea?

  • jsalingerg@alien.topB
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    1 year ago

    I had a similar problem with a 1TB SSD external drive that shows right up when connected to my LCD deck, but wouldn’t show up on the OLED deck.

    I ended up connecting the SSD through a powered USB hub and it worked.

    It seems the OLED deck isn’t providing enough power on its own to power up the SSD, but the LCD deck did.

  • Iamdark24@alien.topB
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    1 year ago

    I had the same issue and found something that worked. Go into the BIOS and change “USB Dual Role Device” from “DRD” to “XHCI”.

    To test: From powered off status, press Vol+ and power, continue to hold Vol+ until you see the selection screen - choose “Setup Utility”. Within the utility go down to “Advanced” > “USB Configuration” > select “XHCI” > then save and exit.

    I am guessing this could be fixed on the software side since my old Deck is set to “DRD”, but has no issues mounting devices…someone above my pay grade will need to chime in on the “why”, but my guess is the new chipset behaves differently.

    • FUTURESNDZ@alien.topB
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      1 year ago

      Can you break this down for me? I don’t have much knowledge when it comes down to working with computers. I managed to emulate PS1 & PS2 games on my silicon MacBook but I can’t seem to get my OLED Steam Deck to detect my Samsung flash drive. It’s just a simple Type-C drive. It was said to be compatible so I went with that.

      My MacBook detects it perfectly fine and could accept my files on my desktop no problem. But when it came down to plugging it into my Steam Deck, no devices popped up. I already formatted it to exFAT as well. Still nothing. The flashdrive doesn’t seem defective.

      I need this to work so that I can finish setting up EmuDeck but I’m completely lost now. I don’t have access to a Windows PC so i’m not so sure if that is the problem.

      Also I was mostly just going to have the files like the ROMs and whatnot downloaded onto the Steam Deck’s internal storage for now.

      Sorry I don’t know if you can help me on this, but I really just hope my Deck isn’t defective…

    • kstrat2258@alien.topB
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      1 year ago

      Thank you, thank you, thank you for this! I was losing my mind trying to get this to work and your solution enabled my OLED Steam Deck to now recognize USB drives.

    • good_karma97@alien.topB
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      1 year ago

      Thank you so much for this! I’ve been struggling to get my OLED SD to recognize any flash drive and was starting to lose hope. This was the only thing that worked!

    • MyoshD03@alien.topB
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      1 year ago

      thanks mate, was riddled with why few of my usb ssd and sticks are not recognised.

    • Cabezadecalabaza57@alien.topB
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      1 year ago

      Thank you very much, I thought that my SD had been defective and with your response I solved it, it would be good to let Valve know about this error since apparently I was not the only one who experienced it

    • MAXHALO36@alien.topB
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      1 year ago

      I was having the same issue while attempting to move my Decky Plugins over, USB wouldn’t read. Your solution worked, thanks so much!

    • rebeccafeng1995@alien.topB
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      1 year ago

      OMG I literally went through the whole google search possible and watched a couple of videos and guides, THIS IS THE ONLY SOLUTION!!! Thank you for being a hero T_T

    • ssizer@alien.topB
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      1 year ago

      This was driving me insane. How would anyone know to do this?! Thank you!!!

    • KoreanBackdash@alien.topB
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      1 year ago

      Thank you! This is the only fix that worked in my case. Tried updating to the latest preview build, but it did absolutely nothing for me.