A simple acknowledgment from Valve at this point would be welcomed. At least let us know what is going on. Like I can accept errors and problems with the system, just let your customers know. Just bought a $1000 piece of hardware from them.
That’s the thing, they charge on order and refuse refunds until delivered, so they have our money and now we get to see how much they care about customers vs our money.
Radio silence from Valve, support refusing to provide explanations, and later orders shipping before earlier ones… can’t say I’d recommend a steam deck to anymore given the absolute dogshit communication and support.
A simple acknowledgment from Valve at this point would be welcomed. At least let us know what is going on. Like I can accept errors and problems with the system, just let your customers know. Just bought a $1000 piece of hardware from them.
That’s the thing, they charge on order and refuse refunds until delivered, so they have our money and now we get to see how much they care about customers vs our money.
Radio silence from Valve, support refusing to provide explanations, and later orders shipping before earlier ones… can’t say I’d recommend a steam deck to anymore given the absolute dogshit communication and support.
I should have bought an Epic Deck, seems like that would have a higher likelihood of arriving despite it not even existing lol