Company sells new popular product around time of heightened shipping. Makes unrealistic shipping estimations. People irritated by expensive product not delivered in line with estimations.
GLS and other shipping providers are aware of the rush around this time of year and should ramp up - as lots do - or set more realistic expectations.
It’s fine to hold companies to account for delivering on their commitments. If people want to be pissed off about that or impatient that something they paid a lot of money for isn’t arriving when they expected - why is that a problem?
Counterpoint.
Company sells new popular product around time of heightened shipping. Makes unrealistic shipping estimations. People irritated by expensive product not delivered in line with estimations.
GLS and other shipping providers are aware of the rush around this time of year and should ramp up - as lots do - or set more realistic expectations.
It’s fine to hold companies to account for delivering on their commitments. If people want to be pissed off about that or impatient that something they paid a lot of money for isn’t arriving when they expected - why is that a problem?
Exactly this. We may not understand how shipping works, but Valve should, and they said 3-5 business days.