So I got this from Valve after finally hearing back: “Please note that this estimated delivery window of 3-5 business days is from when the device was shipped, not from the day of purchase.”
I feel they could definitely make this more apparent on the store page and it would solve a lot of issues and calm a lot of people as when it says “Expected Delivery 3-5 Business Days” to me at least that really makes it sound like that’s from purchase, in fact I don’t think I’ve ever come across something that has wording like that and means from shipping as opposed to from purchase
Well on the bright side they do say that if you want to return the order you have 14 days from the date when it was delivered to you and they will pay parcel fees and so on.
So at least you get to have 14 days with the device if you end up having to return/swap, etc. :)
But yeah, 3-5 business day normally means since packaging or when it lefts their storehouse. (Samsung, Apple, etc do it). It is like that because they don’t have an up-to-date figure on how many devices they have available each second :(
So I got this from Valve after finally hearing back: “Please note that this estimated delivery window of 3-5 business days is from when the device was shipped, not from the day of purchase.”
I feel they could definitely make this more apparent on the store page and it would solve a lot of issues and calm a lot of people as when it says “Expected Delivery 3-5 Business Days” to me at least that really makes it sound like that’s from purchase, in fact I don’t think I’ve ever come across something that has wording like that and means from shipping as opposed to from purchase
Makes no sense. If it took them one month to ship, would they still say 3-5 business days? Thats just dishonest
Well on the bright side they do say that if you want to return the order you have 14 days from the date when it was delivered to you and they will pay parcel fees and so on.
So at least you get to have 14 days with the device if you end up having to return/swap, etc. :)
But yeah, 3-5 business day normally means since packaging or when it lefts their storehouse. (Samsung, Apple, etc do it). It is like that because they don’t have an up-to-date figure on how many devices they have available each second :(
💯 BS